WEBSITE MAINTENANCE
The Power To Focus On Your Business
- Keep website consistenly healthy.
- Regularly upgrade website softwares.
- Get support team when needed.
Sudden errors on your website can cause financial and reputation loss for your business.
Old software versions, malware attacks, slow speed loading, old content, loss of passwords, lack of digital traffic tracking can affect performance, customers trust and Google search ranking.
Site breakdown while customer is looking at your website
Caused by security hacks and un-managed CMS software versions.
Slow update of content not sync with marketing launches
Caused by staff lack of website skills and multiple work load.
Don't know how to use traffic data to improve performance
Difficult to integrate and understand technical jargons.
Clients We Manage and Protect
Join these customers who trust us in managing their web from website design and web security to digital marketing analytics and strategies.
A better way to maintain a healthy website presence.
What we do in website maintenance
- Content Updates - Send us the your content in any format and we will turn it into a formatted web page.
- Issues Resolution - We fix issues like website hacking, software errors and domain name problems.
- Web Administration - When your forgot your website or email passwords, we can help you reset passwords.
- Analytics Management - Integrate Google Analytics codes, Google API and Facebook tracking codes in your website.
- Email Management - Get in touch with us to add or remove staff email accounts or when your email spaces run out.
Monthly Website Maintenance Package Price
WEBSITE
ADMIN
Web Management
+ RM 999.00
one-time
healthcare
-
Website Admin
-
Content Update 15 hrs/yr
-
Manage Domain Name
-
Manage Logins
-
Email Management
-
Website Backup
-
Update Simple Text
CONTENT UPDATER
Web Management
+ RM 999.00
one-time
healthcare
-
Everything in Website Admin
-
Content Update 25 hrs/yr
-
Content Updating
-
Content Structuring
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Page, Menu & Links Creation
-
Image Touch Up
-
Traffic Report
TECHNICAL ENGINEER
Web Management
+ RM 999.00
one-time
healthcare
-
Everything in Content Updater
-
Content Update 50 hrs/yr
-
Install Plugins
-
Software Version Updates
-
Troubleshoot Issues
-
Speed Optimization
-
Manage Google Analytics
-
Manage Google Search Console
-
Manage Google Business Profile
SECURITY ENGINEER
Web Management
+ RM 999.00
one-time
healthcare
-
Everything in Technical Engineer
-
Content Update 100 hrs/yr
-
Malware Removal
-
Security Scanner
-
Website Firewall (WAF)
WEBSITE DESIGNER
Web Management
+ RM 999.00
one-time
healthcare
-
Everything in Security Engineer
-
Content Update 200 hrs/yr
-
Website Layout Enhancements
-
Landing Page Enhancements
-
Graphic Designing & Editing
Popular!
EMERGENCY UPDATE HELP
Per Hour Web Maintenance-
Text content changes
-
Menu items creation/deletion
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Banner & images replacement
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Do not include malware removal
-
Ticket email support
CONTENT
CARE
Web Management
+ RM 999.00
one-time
healthcare
-
Support Hours 10hrs
-
Technical Advisory
-
Email Management
-
Website Backup
-
Content Update
-
Install Plugins
-
Image Editing
SOFTWARE
CARE
Web Management
+ RM 999.00
one-time
healthcare
-
Everything in Content Care
-
Support Hours 25hrs
-
WordPress Upgrade
-
Plugins Upgrades
-
Manage Google Tools
-
Malware Removal
-
Speed Optimization
TRAFFIC
CARE
Web Management
+ RM 999.00
one-time
healthcare
-
Everything in Software Care
-
Support Hours 50hrs
-
Traffic Data Analysis
-
Conversion Tracking
-
Layout Changes
-
Security Scanner
-
Website Firewall (WAF)
Popular!
Save time and money with our web management solutions.
With experience of over 10 years and designed and maintained over 1,000 SMEs website and ads agencies, we have the skills to find, fix and protect your website in a dependable way so that you can focus on building your business.
Improve My Website Performance
We make your website stay up-to-date with technology and improve perfomance.
- Keep Software Updated - Website CMS like WordPress are constantly upgraded to deter malwares and enhance security.
- Optimize Performance - Ensure website gets the latest technology to load fast and optimized for SEO and customer's experience.
Reach More of My Audience
We setup analytics and help you understand data for improvements.
- Track and Measure Data - Setup traffic trackers at strategic web page to measure result and make good business decision.
- Technical & Digital Direction - We look at trends, data and technology to provide timely advise for your digital growth requirements.
Protect My Website Investment
We harden and protect your website from intruders and help return your business back on path.
- Troubleshoot Errors - Get technical skills to identify problems at both the server and software level.
- Website Security - Setup Website Application Firewall and daily monitoring to protect from malware attacks and hacking.
Real Case Studies
Why waste months struggling along with different solutions and trying to figure things out for yourself?
Our blueprint is like a shortcut for your business to navigate digital marketing easily.
MAPLEWOOD INTERNATIONAL SCHOOL
Maplewood Academy as our client, it had just opened its doors as a private academic centre
A holistic design strategy was implemented to ensure Maplewood Academy was reaching out to the right audience, without overstepping into a niche that was out of its range — and face unnecessary competition.
AS-SALIHIN TRUSTEE BERHAD
as-Salihin is one of the earliest Islamic estate planning agencies in Malaysia.
as-Salihin was targeted at differentiating the agency from the rest of the growing competition while creating an effective lead-generation platform
TMC
FERTILITY
TMC Fertility is an award-winning fertility treatment centre that offers full-fledged services by a team of professional medical experts.
TMC Fertility was to offer a rebranded website design along with all the technical advice and back-end support made available to them on a regular basis.
LIMRA ASSETS GROUP
Limra Assets is a company that offers alternative financing solutions in the market.
The website design rebranded the agency’s corporate brand with an impactful landing page that helped to drive up leads.
BCP GROUP
BCP Group is in the events business, handling end-to-end service from exhibition management to booth setup, and creative design to event marketing.
The solutions amplified touch-points with potential clients, created multiple platforms of contact with the target audience, opened up channels of communication and welcomed interest and engagement from them.
UCC CREDIT
This Malaysian licensed loan provider has been in the market for more than 20 years.
To intensify its marketing success rate, we studied the company’s targeted customer profile to better understand its audience.
Why You'll Love Us
A website is no longer an island that acts as your corporate brochure. It is connected to Ads, Social Media, Search Ranking, User Behaviours, Traffic Analysis, Email Marketing and many other platforms that requires many experts from different fields.
We provide you the support that you need and also more with the freedom to work with multiple vendors of your choice like SEO, Digital Marketers, Web Designers or Ads Agencies.
Work with more experts without worries
Modern websites are created through a combination of digital marketers, copy-writers, website designers, programmers, hosting providers and powerful website widgets that enhances the user experience. You need to tap into these expertises without being caged in to any one party.
Freedom to grow with technologies
Grow with your own web maintenance team
We support your web presence, update your website content and provide an efficient way for you to work with multiple vendors of your choice like SEO, Digital Marketers, Web Designers or Ads Agencies.
Value of Website Maintenance :
- Protect Investment - Control multiple access from vendors.
- Customer Interest - Updated with the latest content.
- Search Ranking - Google likes updated website.
- Corporate Image - Always upgrade the web system.
Terms And Conditions
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- All plans are renewed annually automatically.
- 1 ticket = 30 credits/30 minutes.
- 1 ticket timeframe = minimum 30 minutes block of work.
- Un-used credit/minutes cannot be carried forward and will be reset yearly.
- Top-up credits only valid on top of primary maintenance plans and will be reset yearly if not utilized.
- Websites must be hosted with Skytomato to enjoy our Website Maintenance plans.
- In the event it is not possible to switch hosting due to location/platform requirement, Skytomato we will decide/accept maintenance on case to case basis.
- Response time varies between 24-72 hours or more depending on complexity of updates. For any emergency assistance, you can contact us via WhatsApp number provided to Gold Plan and above customers.
- Web Management time usage report is only available for wmGOLD and wmPLATINUM plans and provided upon request.
- Only request of work in the form of support tickets will be entertained.
- Customer will need to authorise any third party vendor to submit ticket on their behalf.
- Web Management Packages are delivered online without face to face meeting with customer.
- Web Management Packages are only valid for default WordPress with default installation and minimal modification.
- Updates or any customization stated above do not include any custom programming enhancements or development.
- Web Management Packages do not include any installation of major and advance plugins that changes the website nature into ecommerce or portal websites.
- Any software and plugins version updates are carried only upon request and not more than twice a year unless major issue is causing website security or breakdown.
- For monthly or more frequently updates of software and plugins requirements, please contact sales.
- Skytomato reserves the right to not accept website for Web Management Plans deemed complex or heavily modified or of portal nature.
- Skytomato reserves the right to amend the terms and conditions of this offer without any prior notice.
- For enquiries, please contact us.
Why Choose Us
Skytomato has helped over 1,000 Malaysian SMEs build website designs, ecommerce websites and utilise digital solutions to build business online. Our core team consists of experienced veterans and seniors in internet and digital technologies.
Having worked with regional clients across the globe, we have some of the more demanding requirement in create enterprise websites like creating geo-location targeting, multi-lingual delivery, complex WordPress multi-site setup and advance Google Ads and Analytics configurations.
We understand the importance of making quality with a solid support channel to produce great overall results.
EXPERIENCE TEAM
Technical savy and creative in building functional and branded quality websites.
ESTABLISHED SOP
Systematic ticketing and reporting tools to response to update and track requests.
EXPERT DATA TEAM
Software and data experts to analyze traffic and provide direction for marketing move.
Customers We Had Work With
We have the privilege to work SMEs from various industry on their web hosting, website maintenance, website design and digital marketing. We would love to work with yours too!
Here's What Our Clients Have To Say About Us...
Red Robin Events Sdn Bhd
Mercy Malaysia
MICE in Asia
Finet Training
