Malaysia Digital Marketing & Web Management

Compare Managed Website Only Plans

Website Maintenance Package

Choose Your Plan

COPPER

 

RM 19.90

monthly

(Saved 35%)

(billed annually)

 

1 time website
update and your
webmaster to call
when issue arises
on website.

 

BRONZE

 

RM 48.90

monthly

(Saved 35%)

(billed annually)

 

Basic support
to update
text on profile,
products or
contact pages.

 

SILVER

 

RM 98.90

monthly

(Saved 45%)

(billed annually)

 

Ideal for
businesses that
require occasional
updates and need
webmaster help.

 

GOLD

 

RM 289.90

monthly

(Saved 50%)

(billed annually)

 

Perfect for
corporations which
regularly update
content and
improve on website.

 

PLATINUM

 

RM 489.90

monthly

(Saved 55%)

(billed annually)

 

Designed for
enterprise where
content changes
frequently and
performance matters.

 

Order This Plan

* Prices shown are subjected to the 6% SST.

OrderOrderOrderOrderOrder
Web Management
Support Hours2
hours/year
5
hours/year
12
hours/year
36
hours/year
72
hours/year
Features
  • Essential Care
  • Essential Care
  • Website Care
  • Essential Care
  • Website Care
  • Premium Care
  • Essential Care
  • Website Care
  • Premium Care
  • Software Care
  • Essential Care
  • Website Care
  • Premium Care
  • Software Care
  • Expert Care
Website Size1 Website
< 50 Pages
 
1 Website
< 50 Pages
 
1 Website
< 100 Pages
< 1000 Products
1 Website
< 100 Pages
< 1000 Products
1 Website
< 100 Pages
< 1000 Products
Supported PlatformWordPress CMSWordPress CMSWordPress & WooCommerce CMSWordPress & WooCommerce CMSWordPress & WooCommerce CMS
Essential Care
Personal Web Management Team
Domain Name Management
Manage Server Logins
Email Management
Website Care
Website Technical Support
Website Content Updates
Google Analytics
Google Webmaster
Vendor Access Management
Premium Care
Digital Marketing Support
Ecommerce Software Support
Website Features Enhancements
Performance Troubleshooting
Software Care
WordPress Core Updates
Plugins Patch Updates
Website Security Enhancements
Expert Care
Vendor Request Management
Website Layout & Theme Modifications
Third Party Server Troubleshooting
Support Features
Support Ticket CreditsWebsite Design Support Credits
120
credits/minutes
(Save 35%)
Website Design Support Credits
300
credits/minutes
(Save 35%)
Website Design Support Credits
720
credits/minutes
(Save 45%)
Website Design Support Credits
2160
credits/minutes
(Save 50%)
Website Design Support Credits
4320
credits/minutes
(Save 55%)
Online Ticketing Support
Telephone Support
Priority Support
WhatsApp Group Support

View Plans Summary

Terms And Conditions
  1. All plans are renewed annually automatically.
  2. 1 ticket = 30 credits/30 minutes.
  3. 1 ticket timeframe = minimum 30 minutes block of work.
  4. Un-used credit/minutes cannot be carried forward and will be reset yearly.
  5. Top-up credits only valid on top of primary maintenance plans and will be reset yearly if not utilized.
  6. Skytomato will inform customer estimated time taken to carry out work only if it is estimated to take more than 4 hours.
  7. Due to time consuming nature of work which involved multiple skillsets, third-parties involvement and approvals, Skytomato cannot guarantee specific resolution time frame.
  8. Web Management time usage report is only available for wmSILVER, wmGOLD and wmPLATINUM plans and provided upon request.
  9. Only request of work in the form of support tickets will be entertained.
  10. Customer will need to authorise any third party vendor to submit ticket on their behalf.
  11. Web Management Packages are delivered online without face to face meeting with customer.
  12. Web Management Packages are only valid for default WordPress with default installation and minimal modification.
  13. Updates or any customization stated above do not include any custom programming enhancements or development.
  14. Web Management Packages do not include any installation of major and advance plugins that changes the website nature into ecommerce or portal websites.
  15. Any software and plugins version updates are carried only upon request and not more than twice a year unless major issue is causing website security or breakdown.
  16. For monthly or more frequently updates of software and plugins requirements, please contact sales.
  17. Skytomato reserves the right to not accept website for Web Management Plans deemed complex or heavily modified or of portal nature.
  18. Skytomato reserves the right to amend the terms and conditions of this offer without any prior notice.
  19. For enquiries, please contact us.